• Red Cross Course Cancellation Policy

    What is the cancellation policy for Classroom and Online and Classroom classes?

    • A student can cancel class enrollment 15 days before the start of the class without penalty, if a cancellation occurs after this the following amounts are deducted from the original payment:

      • 10% from 8 to 14 days before event starts;
      • 25% from 3 to 7 days before event starts;
      • 50% from 1 to 2 days before event starts;
      • 100% from 0 to 0 days before event starts or 1 day after event starts
    • Please note: any sales tax incurred will be refunded; however, if a cancellation fee was incurred on an order and the original transaction was taxed then the cancellation fee may be taxed.

    What is the cancellation policy for Online (web only) classes?

    • Students can cancel their enrollment in an online course within 48 hours of purchase and receive a full refund. After 48 hours, no refunds can be given.
    • Please note: any sales tax incurred will be refunded.

    What is the cancellation policy for Learning Training Providers (LTP)?

    • Cancellation policies are set by the individual training provider, please visit the LTP website for the facilities policy.

    What is the cancellation policy for Nurse Assistant Training?

    • For Cancellation or Refund Policy please see the Nurse Assistant Training Catalog or contact the Administrative Coordinator for the NAT Program in your State.